Privacy Policy

We have established the Privacy Policy below, and will promote the protection of personal information by establishing a system for the protection of personal information, and ensuring that all employees are aware of the importance of protecting personal information and the efforts being made to protect it.

  1. 1. Management of Personal Information
    In order to keep your personal information accurate and up-to-date, and to prevent unauthorized access, loss, damage, falsification or leakage of your personal information, we will take necessary measures such as maintaining a security system, developing a management system and thorough employee training, and will implement safety measures to strictly manage your personal information.

  3. 2. Purpose of Use of Personal Data
    When you contact us via this website, we may ask you to provide personal information such as your name, e-mail address, telephone number, etc. We will only use this information for the purpose it was provided.
    We will use your personal information to send you emails and other materials in order to contact you and answer any questions you may have.

  5. 3. Prohibition of Disclosure and Provision of Personal Information to Third Parties
    We will manage your personal information appropriately and will not disclose your personal information to any third party except in the following cases:
    Where the customer has given consent
    When we disclose your personal information to our contractors in order to provide you with the services you have requested.
    When we are required by law to do so.

  7. 4. Security Measures for Personal Data
    We take all possible security measures to ensure the accuracy and safety of personal information.

  9. 5. Customer’s Enquiry
    If you wish to access, correct or delete your personal information, we will respond to your request after confirming your identity.

  11. 6. Compliance and review of laws and regulations
    We will comply with Japanese laws and regulations and other norms applicable to the personal information held by it, and will review and improve the contents of this policy from time to time.

    7. Credit Card Information
    We outsources credit card payment services to a payment processing company.
    The credit card information (credit card number, expiry date, security code) entered by the customer is retained by the settlement agency and we do not retain any credit card information.


  13. 8. Inquiries
    If you have any questions about our handling of personal information, please contact us.
    Shinsyu Togakushi Soba Co., Ltd.
    290 Tomitake, Nagano, Nagano, 381-0006 Japan
    TEL: 026-296-5911 FAX: 026-296-5941